{"id":700,"date":"2026-04-08T17:22:35","date_gmt":"2026-04-08T17:22:35","guid":{"rendered":"https:\/\/arkadiglobal.com.br\/?page_id=700"},"modified":"2026-07-14T18:11:51","modified_gmt":"2026-07-14T21:11:51","slug":"suporte","status":"publish","type":"page","link":"https:\/\/arkadiglobal.com.br\/en\/suporte\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"700\" class=\"elementor elementor-700\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9db6f74 e-con-full e-flex e-con e-parent\" data-id=\"9db6f74\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b92862c elementor-widget elementor-widget-html\" data-id=\"b92862c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!--\r\n  ARKADI GLOBAL \u00b7 SUPORTE\r\n  Depende de: 00-cabecalho.html (tokens, fontes e base)\r\n\r\n  ONDE EDITAR\r\n    - Telefone do WhatsApp .......... procure por WHATSAPP\r\n    - Link do Telegram .............. procure por TELEGRAM\r\n    - Horario de atendimento ........ procure por HORARIO\r\n    - Canais (cards) ................ blocos a.canal\r\n    - Assuntos do formulario ........ select #assunto\r\n\r\n  IMPORTANTE\r\n    O formulario envia para o endpoint do WordPress admin-ajax.php\r\n    com a action \"arkadi_feedback\". Nao troque esse nome sem ajustar\r\n    o backend, ou os envios param de chegar.\r\n-->\r\n<style>\r\n\/* \u2550\u2550\u2550 INTRO \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 *\/\r\n.sup-hero{\r\n  padding:64px 0 44px;\r\n  text-align:center;\r\n  position:relative;overflow:hidden;\r\n}\r\n.sup-hero::before{\r\n  content:'';position:absolute;inset:0;pointer-events:none;\r\n  background:\r\n    radial-gradient(60% 90% at 50% 0%, rgba(18,184,166,.08), transparent 65%),\r\n    linear-gradient(rgba(255,255,255,.02) 1px,transparent 1px),\r\n    linear-gradient(90deg,rgba(255,255,255,.02) 1px,transparent 1px);\r\n  background-size:auto, 64px 64px, 64px 64px;\r\n  -webkit-mask-image:radial-gradient(circle at 50% 20%,#000,transparent 72%);\r\n          mask-image:radial-gradient(circle at 50% 20%,#000,transparent 72%);\r\n}\r\n.sup-hero .wrap{position:relative;z-index:2}\r\n.sup-hero h1{\r\n  font-family:var(--f-display);font-weight:800;\r\n  font-size:clamp(2rem,4vw,3.1rem);letter-spacing:-.035em;line-height:1.08;\r\n  margin-bottom:16px;\r\n}\r\n.sup-hero h1 .hl{color:var(--teal)}\r\n.sup-hero p{color:var(--muted);max-width:52ch;margin:0 auto;font-size:15.5px}\r\n\r\n\/* \u2550\u2550\u2550 FAIXA DE INFORMA\u00c7\u00d5ES \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 *\/\r\n.sup-strip{\r\n  display:grid;grid-template-columns:repeat(3,1fr);\r\n  gap:1px;background:var(--line);\r\n  border:1px solid var(--line);border-radius:14px;overflow:hidden;\r\n  margin-bottom:var(--sec);\r\n}\r\n.sup-strip-i{\r\n  background:var(--surface);\r\n  padding:22px 24px;\r\n  display:flex;align-items:center;gap:14px;\r\n  transition:background .3s;\r\n}\r\n.sup-strip-i:hover{background:var(--surface-2)}\r\n.sup-strip-ico{\r\n  width:40px;height:40px;border-radius:10px;flex:none;\r\n  display:grid;place-items:center;\r\n  background:var(--teal-soft);border:1px solid rgba(18,184,166,.2);\r\n  font-size:16px;\r\n}\r\n.sup-strip-t{\r\n  display:block;\r\n  font-family:var(--f-mono);font-size:9.5px;letter-spacing:.15em;\r\n  text-transform:uppercase;color:var(--dim);margin-bottom:3px;\r\n}\r\n.sup-strip-v{font-size:13.5px;font-weight:600;color:var(--text)}\r\n\r\n\/* \u2550\u2550\u2550 T\u00cdTULO DE BLOCO \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 *\/\r\n.sup-lbl{\r\n  display:flex;align-items:center;gap:14px;\r\n  font-family:var(--f-mono);font-size:10.5px;font-weight:500;\r\n  letter-spacing:.16em;text-transform:uppercase;color:var(--teal);\r\n  margin-bottom:26px;\r\n}\r\n.sup-lbl::after{content:'';flex:1;height:1px;background:var(--line)}\r\n\r\n\/* \u2550\u2550\u2550 CANAIS \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 *\/\r\n.sup-canais{\r\n  display:grid;grid-template-columns:repeat(2,1fr);gap:18px;\r\n  margin-bottom:var(--sec);\r\n}\r\n.canal{\r\n  position:relative;overflow:hidden;\r\n  display:flex;flex-direction:column;\r\n  padding:30px 28px 26px;border-radius:16px;\r\n  background:var(--surface);border:1px solid var(--line);\r\n  transition:transform .3s cubic-bezier(.22,1,.36,1),border-color .3s,background .3s;\r\n}\r\n.canal::before{\r\n  content:'';position:absolute;top:0;left:0;right:0;height:1px;\r\n  background:linear-gradient(90deg,transparent,var(--teal),transparent);\r\n  opacity:0;transition:opacity .35s;\r\n}\r\n.canal:hover{transform:translateY(-4px);border-color:var(--line-2);background:var(--surface-2)}\r\n.canal:hover::before{opacity:1}\r\n\r\n.canal-top{display:flex;align-items:flex-start;justify-content:space-between;gap:14px;margin-bottom:20px}\r\n.canal-ico{\r\n  width:50px;height:50px;border-radius:12px;flex:none;\r\n  display:grid;place-items:center;font-size:21px;\r\n  background:var(--teal-soft);border:1px solid rgba(18,184,166,.2);\r\n}\r\n.canal-tag{\r\n  font-family:var(--f-mono);font-size:9.5px;font-weight:700;\r\n  letter-spacing:.12em;text-transform:uppercase;color:var(--teal);\r\n  padding:5px 12px;border-radius:100px;white-space:nowrap;\r\n  background:var(--teal-soft);border:1px solid rgba(18,184,166,.22);\r\n}\r\n.canal h3{\r\n  font-family:var(--f-display);font-size:1.16rem;font-weight:700;\r\n  letter-spacing:-.02em;margin-bottom:9px;\r\n}\r\n.canal p{color:var(--muted);font-size:14px;line-height:1.7;flex:1;margin-bottom:22px}\r\n.canal-cta{\r\n  display:inline-flex;align-items:center;gap:8px;width:fit-content;\r\n  padding:11px 20px;border-radius:10px;\r\n  font-family:var(--f-display);font-weight:700;font-size:13.5px;\r\n  border:1px solid var(--line-2);color:var(--text);\r\n  transition:.25s;\r\n}\r\n.canal:hover .canal-cta{background:var(--teal);border-color:var(--teal);color:#03110E}\r\n.canal-cta .arrow{transition:transform .25s}\r\n.canal:hover .canal-cta .arrow{transform:translateX(3px)}\r\n\r\n\/* Card destacado (WhatsApp) *\/\r\n.canal.is-main{\r\n  border-color:rgba(18,184,166,.32);\r\n  background:linear-gradient(180deg,rgba(18,184,166,.05),var(--surface) 45%);\r\n}\r\n\r\n\/* \u2550\u2550\u2550 FORMUL\u00c1RIO \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 *\/\r\n.sup-form-grid{display:grid;grid-template-columns:minmax(0,.85fr) minmax(0,1.15fr);gap:48px;align-items:start}\r\n.sup-form-txt h2{\r\n  font-family:var(--f-display);font-size:clamp(1.45rem,2.4vw,1.9rem);\r\n  font-weight:800;letter-spacing:-.03em;margin-bottom:12px;line-height:1.2;\r\n}\r\n.sup-form-txt p{color:var(--muted);font-size:14.5px;margin-bottom:20px}\r\n.sup-form-list{list-style:none}\r\n.sup-form-list li{\r\n  display:flex;gap:10px;padding:9px 0;\r\n  font-size:13.5px;color:var(--muted);\r\n  border-bottom:1px solid var(--line);\r\n}\r\n.sup-form-list li:last-child{border-bottom:0}\r\n.sup-form-list .chk{color:var(--teal);flex:none}\r\n\r\n.sup-box{\r\n  padding:34px;border-radius:16px;\r\n  background:var(--surface);border:1px solid var(--line);\r\n}\r\n.f-row{display:grid;grid-template-columns:1fr 1fr;gap:16px}\r\n.f-field{display:flex;flex-direction:column;gap:7px;margin-bottom:18px}\r\n.f-field label{\r\n  font-family:var(--f-mono);font-size:9.5px;font-weight:500;\r\n  letter-spacing:.14em;text-transform:uppercase;color:var(--dim);\r\n}\r\n.f-field label .req{color:var(--teal)}\r\n\r\n\/* Reset forte \u2014 o tema do WordPress estiliza inputs nativos *\/\r\n.sup-box input,\r\n.sup-box select,\r\n.sup-box textarea{\r\n  width:100%;\r\n  padding:13px 15px !important;\r\n  border-radius:10px !important;\r\n  background:rgba(5,9,15,.55) !important;\r\n  border:1px solid var(--line) !important;\r\n  color:var(--text) !important;\r\n  font-family:var(--f-body) !important;\r\n  font-size:14.5px !important;\r\n  line-height:1.5 !important;\r\n  outline:0 !important;\r\n  box-shadow:none !important;\r\n  transition:border-color .25s, background .25s;\r\n  -webkit-appearance:none;appearance:none;\r\n}\r\n.sup-box input::placeholder,\r\n.sup-box textarea::placeholder{color:var(--dim) !important;opacity:1}\r\n.sup-box input:focus,\r\n.sup-box select:focus,\r\n.sup-box textarea:focus{\r\n  border-color:var(--teal) !important;\r\n  background:rgba(18,184,166,.05) !important;\r\n}\r\n.sup-box textarea{min-height:130px;resize:vertical}\r\n\r\n\/* Seta do select *\/\r\n.f-select{position:relative}\r\n.f-select::after{\r\n  content:'';position:absolute;right:16px;bottom:19px;\r\n  width:7px;height:7px;pointer-events:none;\r\n  border-right:1.6px solid var(--muted);border-bottom:1.6px solid var(--muted);\r\n  transform:rotate(45deg);\r\n}\r\n.sup-box select{padding-right:38px !important;cursor:pointer}\r\n.sup-box select option{background:var(--surface-2);color:var(--text)}\r\n\r\n\/* Erro *\/\r\n.f-field.has-err input,\r\n.f-field.has-err select,\r\n.f-field.has-err textarea{border-color:var(--red) !important}\r\n.f-err{display:none;font-size:11.5px;color:var(--red);margin-top:-2px}\r\n.f-field.has-err .f-err{display:block}\r\n\r\n\/* Honeypot \u2014 invis\u00edvel para humanos, isca para rob\u00f4s *\/\r\n.f-hp{position:absolute;left:-9999px;opacity:0;height:0;overflow:hidden}\r\n\r\n.f-divider{height:1px;background:var(--line);margin:24px 0}\r\n.f-bottom{display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap}\r\n.f-note{font-size:11.5px;color:var(--dim);line-height:1.6;max-width:250px}\r\n.f-count{font-family:var(--f-mono);font-size:10.5px;color:var(--dim);text-align:right;margin-top:-10px}\r\n\r\n.btn-send{\r\n  display:inline-flex;align-items:center;justify-content:center;gap:9px;\r\n  padding:14px 28px;border-radius:11px;flex:none;\r\n  font-family:var(--f-display);font-weight:700;font-size:14.5px;\r\n  background:linear-gradient(135deg,var(--teal),var(--teal-2)) !important;\r\n  color:#03110E !important;border:0 !important;\r\n  box-shadow:0 10px 30px -12px var(--teal-glow);\r\n  transition:transform .2s cubic-bezier(.34,1.4,.64,1),box-shadow .25s,opacity .25s;\r\n}\r\n.btn-send:hover:not(:disabled){transform:translateY(-2px);box-shadow:0 16px 40px -12px var(--teal-glow)}\r\n.btn-send:disabled{opacity:.45;cursor:not-allowed;transform:none}\r\n\r\n\/* Feedback *\/\r\n.f-msg{\r\n  display:none;align-items:flex-start;gap:11px;\r\n  padding:15px 18px;border-radius:11px;margin-top:20px;\r\n  font-size:13.5px;line-height:1.6;\r\n}\r\n.f-msg.is-on{display:flex}\r\n.f-msg.ok{background:var(--teal-soft);border:1px solid rgba(18,184,166,.3);color:var(--teal)}\r\n.f-msg.err{background:rgba(229,72,77,.09);border:1px solid rgba(229,72,77,.3);color:var(--red)}\r\n.f-msg .ico{flex:none;font-size:15px;line-height:1.3}\r\n.f-msg b{display:block;color:inherit;font-weight:700;margin-bottom:2px}\r\n\r\n\/* \u2550\u2550\u2550 RESPONSIVO \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 *\/\r\n@media (max-width:1024px){\r\n  .sup-form-grid{grid-template-columns:minmax(0,1fr);gap:32px}\r\n}\r\n@media (max-width:760px){\r\n  .sup-hero{padding:36px 0 30px;text-align:left}\r\n  .sup-hero p{margin:0}\r\n  .sup-strip{grid-template-columns:minmax(0,1fr)}\r\n  .sup-canais{grid-template-columns:minmax(0,1fr);gap:14px}\r\n  .canal{padding:24px 20px 22px}\r\n  .canal-cta{width:100%;justify-content:center}\r\n  .sup-box{padding:24px 18px}\r\n  .f-row{grid-template-columns:minmax(0,1fr);gap:0}\r\n  .f-bottom{flex-direction:column;align-items:stretch}\r\n  .f-note{max-width:100%;order:2;text-align:center}\r\n  .btn-send{width:100%;order:1;margin-bottom:6px}\r\n}\r\n<\/style>\r\n\r\n<!-- \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 INTRO \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 -->\r\n<section class=\"sup-hero\">\r\n  <div class=\"wrap\">\r\n    <h1>Como podemos <span class=\"hl\">te ajudar?<\/span><\/h1>\r\n    <p>D\u00favidas sobre conta, regras ou opera\u00e7\u00e3o \u2014 e um canal aberto para suas sugest\u00f5es.<\/p>\r\n  <\/div>\r\n<\/section>\r\n\r\n<div class=\"wrap\">\r\n\r\n  <!-- \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 FAIXA DE INFORMA\u00c7\u00d5ES \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 -->\r\n  <div class=\"sup-strip reveal\">\r\n    <!-- HORARIO -->\r\n    <div class=\"sup-strip-i\">\r\n      <span class=\"sup-strip-ico\">\ud83d\udd50<\/span>\r\n      <span>\r\n        <span class=\"sup-strip-t\">Atendimento<\/span>\r\n        <span class=\"sup-strip-v\">Seg a sex \u00b7 9h \u00e0s 18h<\/span>\r\n      <\/span>\r\n    <\/div>\r\n    <div class=\"sup-strip-i\">\r\n      <span class=\"sup-strip-ico\">\ud83d\udcac<\/span>\r\n      <span>\r\n        <span class=\"sup-strip-t\">WhatsApp<\/span>\r\n        <span class=\"sup-strip-v\">Canal mais r\u00e1pido<\/span>\r\n      <\/span>\r\n    <\/div>\r\n    <div class=\"sup-strip-i\">\r\n      <span class=\"sup-strip-ico\">\u2709\ufe0f<\/span>\r\n      <span>\r\n        <span class=\"sup-strip-t\">Formul\u00e1rio<\/span>\r\n        <span class=\"sup-strip-v\">Retorno em at\u00e9 24h \u00fateis<\/span>\r\n      <\/span>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 CANAIS \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 -->\r\n  <div class=\"sup-lbl\">Canais de atendimento<\/div>\r\n\r\n  <div class=\"sup-canais\">\r\n\r\n    <!-- WHATSAPP \u00b7 trocar o n\u00famero na URL abaixo -->\r\n    <a class=\"canal is-main reveal\" target=\"_blank\" rel=\"noopener\"\r\n       href=\"https:\/\/api.whatsapp.com\/send\/?phone=5535984112671&text=Ol%C3%A1%20*Arkadi%20Global*!%20Preciso%20de%20ajuda.&type=phone_number&app_absent=0\">\r\n      <div class=\"canal-top\">\r\n        <span class=\"canal-ico\">\ud83d\udcac<\/span>\r\n        <span class=\"canal-tag\">Mais r\u00e1pido<\/span>\r\n      <\/div>\r\n      <h3>Fale com nossa equipe<\/h3>\r\n      <p>Atendimento direto pelo WhatsApp. Ideal para d\u00favidas sobre sua conta, opera\u00e7\u00f5es em andamento e quest\u00f5es do dia a dia.<\/p>\r\n      <span class=\"canal-cta\">Abrir conversa <span class=\"arrow\">\u2192<\/span><\/span>\r\n    <\/a>\r\n\r\n    <!-- REGULAMENTO -->\r\n    <a class=\"canal reveal\" href=\"\/regulamento\/\">\r\n      <div class=\"canal-top\">\r\n        <span class=\"canal-ico\">\ud83d\udcd5<\/span>\r\n        <span class=\"canal-tag\">Documento oficial<\/span>\r\n      <\/div>\r\n      <h3>Consulte o regulamento<\/h3>\r\n      <p>Todas as regras de opera\u00e7\u00e3o, crit\u00e9rios de avalia\u00e7\u00e3o, drawdown, consist\u00eancia e condi\u00e7\u00f5es de saque. Com busca por palavra-chave.<\/p>\r\n      <span class=\"canal-cta\">Ler regulamento <span class=\"arrow\">\u2192<\/span><\/span>\r\n    <\/a>\r\n\r\n    <!-- \u00c1REA DO TRADER -->\r\n    <a class=\"canal reveal\" href=\"https:\/\/app.arkadiglobal.com.br\/\" target=\"_blank\" rel=\"noopener\">\r\n      <div class=\"canal-top\">\r\n        <span class=\"canal-ico\">\ud83d\udd10<\/span>\r\n        <span class=\"canal-tag\">Sua conta<\/span>\r\n      <\/div>\r\n      <h3>\u00c1rea do Trader<\/h3>\r\n      <p>Acompanhe saldo, hist\u00f3rico de opera\u00e7\u00f5es, limites de risco e solicite saques. A maioria das d\u00favidas se resolve por aqui.<\/p>\r\n      <span class=\"canal-cta\">Acessar painel <span class=\"arrow\">\u2192<\/span><\/span>\r\n    <\/a>\r\n\r\n    <!-- TELEGRAM \u00b7 substituir o href pelo link real da comunidade -->\r\n    <a class=\"canal reveal\" href=\"https:\/\/t.me\/c\/2484407295\/1\" target=\"_blank\" rel=\"noopener\">\r\n      <div class=\"canal-top\">\r\n        <span class=\"canal-ico\">\u2708\ufe0f<\/span>\r\n        <span class=\"canal-tag\">Comunidade<\/span>\r\n      <\/div>\r\n      <h3>Grupo no Telegram<\/h3>\r\n      <p>Comunidade de traders da Arkadi Global. Tira-d\u00favidas, avisos da mesa e troca de experi\u00eancia com quem j\u00e1 est\u00e1 operando.<\/p>\r\n      <span class=\"canal-cta\">Entrar no grupo <span class=\"arrow\">\u2192<\/span><\/span>\r\n    <\/a>\r\n\r\n  <\/div>\r\n\r\n  <!-- \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 FORMUL\u00c1RIO \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 -->\r\n  <div class=\"sup-lbl\">Sugest\u00f5es e melhorias<\/div>\r\n\r\n  <div class=\"sup-form-grid\" style=\"padding-bottom:var(--sec)\">\r\n\r\n    <div class=\"sup-form-txt reveal\">\r\n      <h2>Sua opini\u00e3o constr\u00f3i a Arkadi<\/h2>\r\n      <p>Tem uma ideia, encontrou um problema ou quer sugerir algo? Escreva abaixo. Cada mensagem \u00e9 lida pela nossa equipe.<\/p>\r\n      <ul class=\"sup-form-list\">\r\n        <li><span class=\"chk\">\u2713<\/span> Toda mensagem \u00e9 lida por uma pessoa<\/li>\r\n        <li><span class=\"chk\">\u2713<\/span> Retorno em at\u00e9 24h \u00fateis<\/li>\r\n        <li><span class=\"chk\">\u2713<\/span> Seus dados n\u00e3o s\u00e3o compartilhados<\/li>\r\n      <\/ul>\r\n    <\/div>\r\n\r\n    <div class=\"sup-box reveal\">\r\n      <form id=\"sup-form\" novalidate>\r\n\r\n        <div class=\"f-row\">\r\n          <div class=\"f-field\">\r\n            <label for=\"nome\">Nome <span class=\"req\">*<\/span><\/label>\r\n            <input type=\"text\" id=\"nome\" name=\"nome\" placeholder=\"Seu nome completo\" autocomplete=\"name\">\r\n            <span class=\"f-err\">Informe seu nome.<\/span>\r\n          <\/div>\r\n          <div class=\"f-field\">\r\n            <label for=\"tel\">Telefone<\/label>\r\n            <input type=\"tel\" id=\"tel\" name=\"tel\" placeholder=\"(00) 00000-0000\" autocomplete=\"tel\">\r\n          <\/div>\r\n        <\/div>\r\n\r\n        <div class=\"f-field\">\r\n          <label for=\"email\">E-mail <span class=\"req\">*<\/span><\/label>\r\n          <input type=\"email\" id=\"email\" name=\"email\" placeholder=\"seuemail@exemplo.com\" autocomplete=\"email\">\r\n          <span class=\"f-err\">Informe um e-mail v\u00e1lido.<\/span>\r\n        <\/div>\r\n\r\n        <!-- Assunto: serve para triar as mensagens que chegam -->\r\n        <div class=\"f-field f-select\">\r\n          <label for=\"assunto\">Assunto <span class=\"req\">*<\/span><\/label>\r\n          <select id=\"assunto\" name=\"assunto\">\r\n            <option value=\"\">Selecione\u2026<\/option>\r\n            <option value=\"sugestao\">Sugest\u00e3o de melhoria<\/option>\r\n            <option value=\"duvida-regras\">D\u00favida sobre regras<\/option>\r\n            <option value=\"duvida-conta\">D\u00favida sobre minha conta<\/option>\r\n            <option value=\"pagamento\">Pagamento ou plano<\/option>\r\n            <option value=\"saque\">Saque e repasse<\/option>\r\n            <option value=\"tecnico\">Problema t\u00e9cnico \/ plataforma<\/option>\r\n            <option value=\"outro\">Outro assunto<\/option>\r\n          <\/select>\r\n          <span class=\"f-err\">Escolha um assunto.<\/span>\r\n        <\/div>\r\n\r\n        <div class=\"f-divider\"><\/div>\r\n\r\n        <div class=\"f-field\">\r\n          <label for=\"msg\">Mensagem <span class=\"req\">*<\/span><\/label>\r\n          <textarea id=\"msg\" name=\"msg\" maxlength=\"1500\" placeholder=\"Descreva com o m\u00e1ximo de detalhes poss\u00edvel\u2026\"><\/textarea>\r\n          <span class=\"f-err\">Escreva sua mensagem (m\u00ednimo 10 caracteres).<\/span>\r\n        <\/div>\r\n        <div class=\"f-count\"><span id=\"cnt\">0<\/span>\/1500<\/div>\r\n\r\n        <!-- Honeypot anti-spam: rob\u00f4s preenchem, humanos n\u00e3o veem -->\r\n        <div class=\"f-hp\" aria-hidden=\"true\">\r\n          <label for=\"website\">N\u00e3o preencha este campo<\/label>\r\n          <input type=\"text\" id=\"website\" name=\"website\" tabindex=\"-1\" autocomplete=\"off\">\r\n        <\/div>\r\n\r\n        <div class=\"f-divider\"><\/div>\r\n\r\n        <div class=\"f-bottom\">\r\n          <p class=\"f-note\">Respondemos em at\u00e9 24h \u00fateis. Seus dados s\u00e3o tratados com sigilo.<\/p>\r\n          <button type=\"submit\" class=\"btn-send\" id=\"sup-btn\">Enviar mensagem<\/button>\r\n        <\/div>\r\n\r\n        <div class=\"f-msg ok\" id=\"sup-ok\">\r\n          <span class=\"ico\">\u2713<\/span>\r\n          <span><b>Mensagem enviada.<\/b>Recebemos sua mensagem e retornaremos em at\u00e9 24h \u00fateis.<\/span>\r\n        <\/div>\r\n        <div class=\"f-msg err\" id=\"sup-err\">\r\n          <span class=\"ico\">!<\/span>\r\n          <span><b>N\u00e3o foi poss\u00edvel enviar.<\/b><span id=\"sup-err-txt\">Tente novamente em instantes ou fale com a gente pelo WhatsApp.<\/span><\/span>\r\n        <\/div>\r\n\r\n      <\/form>\r\n    <\/div>\r\n\r\n  <\/div>\r\n<\/div>\r\n\r\n<script>\r\n(function(){\r\n  'use strict';\r\n\r\n  const form = document.getElementById('sup-form');\r\n  const btn  = document.getElementById('sup-btn');\r\n  const okB  = document.getElementById('sup-ok');\r\n  const erB  = document.getElementById('sup-err');\r\n  const erT  = document.getElementById('sup-err-txt');\r\n  const msg  = document.getElementById('msg');\r\n  const cnt  = document.getElementById('cnt');\r\n  if(!form) return;\r\n\r\n  \/* Contador de caracteres *\/\r\n  msg.addEventListener('input', function(){ cnt.textContent = msg.value.length; });\r\n\r\n  \/* Marca \/ desmarca erro num campo *\/\r\n  function erro(id, tem){\r\n    document.getElementById(id).closest('.f-field').classList.toggle('has-err', tem);\r\n    return !tem;\r\n  }\r\n  ['nome','email','assunto','msg'].forEach(function(id){\r\n    document.getElementById(id).addEventListener('input', function(){ erro(id, false); });\r\n  });\r\n\r\n  const emailOk = v => \/^[^\\s@]+@[^\\s@]+\\.[^\\s@]{2,}$\/.test(v);\r\n\r\n  form.addEventListener('submit', function(e){\r\n    e.preventDefault();\r\n    okB.classList.remove('is-on');\r\n    erB.classList.remove('is-on');\r\n\r\n    const nome    = document.getElementById('nome').value.trim();\r\n    const tel     = document.getElementById('tel').value.trim();\r\n    const email   = document.getElementById('email').value.trim();\r\n    const assunto = document.getElementById('assunto').value;\r\n    const texto   = msg.value.trim();\r\n    const hp      = document.getElementById('website').value;\r\n\r\n    \/* Rob\u00f4 preencheu o honeypot: finge que enviou e para por aqui *\/\r\n    if(hp){ okB.classList.add('is-on'); form.reset(); return; }\r\n\r\n    let ok = true;\r\n    ok = erro('nome',    nome.length < 2)          && ok;\r\n    ok = erro('email',   !emailOk(email))          && ok;\r\n    ok = erro('assunto', !assunto)                 && ok;\r\n    ok = erro('msg',     texto.length < 10)        && ok;\r\n    if(!ok){\r\n      form.querySelector('.has-err input, .has-err select, .has-err textarea').focus();\r\n      return;\r\n    }\r\n\r\n    btn.disabled = true;\r\n    btn.textContent = 'Enviando\u2026';\r\n\r\n    const body = 'action=arkadi_feedback'\r\n      + '&nome='    + encodeURIComponent(nome)\r\n      + '&tel='     + encodeURIComponent(tel)\r\n      + '&email='   + encodeURIComponent(email)\r\n      + '&assunto=' + encodeURIComponent(assunto)\r\n      + '&msg='     + encodeURIComponent(texto);\r\n\r\n    fetch('\/wp-admin\/admin-ajax.php', {\r\n      method:'POST',\r\n      headers:{ 'Content-Type':'application\/x-www-form-urlencoded' },\r\n      body: body\r\n    })\r\n    .then(function(r){ return r.json(); })\r\n    .then(function(d){\r\n      if(d && d.success){\r\n        okB.classList.add('is-on');\r\n        form.reset();\r\n        cnt.textContent = '0';\r\n      }else{\r\n        erT.textContent = (d && d.data) ? d.data : 'Tente novamente em instantes ou fale com a gente pelo WhatsApp.';\r\n        erB.classList.add('is-on');\r\n      }\r\n    })\r\n    .catch(function(){\r\n      erT.textContent = 'Falha de conex\u00e3o. Verifique sua internet e tente novamente.';\r\n      erB.classList.add('is-on');\r\n    })\r\n    .finally(function(){\r\n      btn.disabled = false;\r\n      btn.textContent = 'Enviar mensagem';\r\n    });\r\n  });\r\n})();\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Como podemos te ajudar? D\u00favidas sobre conta, regras ou opera\u00e7\u00e3o \u2014 e um canal aberto para suas sugest\u00f5es. \ud83d\udd50 Atendimento Seg a sex \u00b7 9h \u00e0s 18h \ud83d\udcac WhatsApp Canal mais r\u00e1pido \u2709\ufe0f Formul\u00e1rio Retorno em at\u00e9 24h \u00fateis Canais de atendimento \ud83d\udcac Mais r\u00e1pido Fale com nossa equipe Atendimento direto pelo WhatsApp. Ideal para [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-700","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/arkadiglobal.com.br\/en\/wp-json\/wp\/v2\/pages\/700","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/arkadiglobal.com.br\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/arkadiglobal.com.br\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/arkadiglobal.com.br\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/arkadiglobal.com.br\/en\/wp-json\/wp\/v2\/comments?post=700"}],"version-history":[{"count":16,"href":"https:\/\/arkadiglobal.com.br\/en\/wp-json\/wp\/v2\/pages\/700\/revisions"}],"predecessor-version":[{"id":2478,"href":"https:\/\/arkadiglobal.com.br\/en\/wp-json\/wp\/v2\/pages\/700\/revisions\/2478"}],"wp:attachment":[{"href":"https:\/\/arkadiglobal.com.br\/en\/wp-json\/wp\/v2\/media?parent=700"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}